Price Promise Protection

At Universal Textiles outlet, we are confident that our prices are the lowest online. We offer a "Price Promise" against all our products on our website (terms and conditions apply). After your purchase if you do find any of our products cheaper online (including delivery) within 7 days of purchase we will match that price and then give you an additional 2.5% discount. This will be refunded back to your payment card once your claim has been validated. 

Please note the following,

  • The product must be available on the competing merchants own website and not on a 3rd party website like eBay, Amazon Marketplace or any other 3rd party website.
  • Our prices include VAT and postage is £2.59 so please ensure you compare the total price including postage and tax.
  • We only price match against UK based businesses.
  • The product must be available online and in stock.
  • The product must be an identical match. If the product is a combo product then the competing merchant must be supplying the same combo product.
  • Some of our products may look very similar to products sold by other merchants on the Internet but please note that there can be many variations of the same product. A towel with a particular design can be available in different levels of quality and size. Given the choice we will always pick the best quality product so please ensure both products are identical. We recommend that you compare the EAN barcodes (13 digit barcode) of both products.

If you would like to make a claim please contact us here.

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